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Refund & Cancellation Policy

Last updated: 4 October 2026

Our products are digital downloads (PDF and ZIP files) that you get immediately after payment. Because a downloaded file can't be "returned", we don't offer refunds once a product has been delivered — except in the cases below.

You will get a full refund if

Problem What we do
You paid but didn't receive the product within 24 hours, and we can't deliver it after you contact us Full refund
The file is broken (won't open or is corrupted) and we can't send a working copy within 3 working days Full refund
You were charged twice for the same order The duplicate payment is refunded in full
You were charged the wrong amount The difference is refunded

We always try to fix delivery problems first — most are solved by re-sending the download link.

Not eligible for a refund

  • You changed your mind after the product was delivered.
  • You bought the wrong product by mistake, after downloading it.
  • The content didn't meet expectations that weren't stated on the product page — please read the product details before buying.

Cancellations

An order is complete as soon as payment succeeds and the download is sent, so it can't be cancelled afterwards. If a payment fails or is cancelled at checkout, you are not charged; if money was deducted for a failed payment, it is returned automatically by your bank or payment provider, usually within 5–7 working days.

How to ask for a refund

Email ipriyabrat689@gmail.com within 7 days of purchase with:

  1. the email address used at checkout,
  2. the product name,
  3. the payment ID from your receipt (starts with pay_), and
  4. a short description of the problem (a screenshot helps).

We reply within 2 working days.

When you'll receive it

Approved refunds are sent to the original payment method (UPI, card or bank account). They usually appear within 5–7 working days, depending on your bank.

Contact

ipriyabrat689@gmail.com · Contact page · Shipping & Delivery Policy