Screenshots of the finished app will be added here before it goes on sale.

Coming soonIntermediate

AI Customer Support Application

A customer support assistant that answers from your own knowledge base. It keeps conversation history, collects feedback on each answer and comes with an admin dashboard to review conversations and see which questions it couldn't answer.

from ₹499 at launch

One-time payment · 3 editions · licence · not on sale yet

Choose your edition Try the free demo

For: Junior developers and freelancers building for clients

Try the free demo¶

A related free tool you can try now: Chat with your website. It's a demo, not the app you'd buy. Here's the difference.

The free demo

Answers from a website you enter, not a knowledge base you manage
No conversation history, feedback or admin dashboard
Runs on our server with usage limits

The paid app adds

Your own knowledge base, managed from an admin dashboard
Conversation history and answer feedback
Runs on your own server, with the full source code

Open the demo in a new tab ↗

Overview¶

The problem it solves

Support teams answer the same questions every day, and generic chatbots make up policies. This app answers from your own help articles, says when it doesn't know, and shows you which questions need better articles.

Who it's for

Junior developers and freelancers building for clients · Intermediate level

Main benefits

Answers grounded in your own help articles
Feedback on every answer and a dashboard to review them
Unanswered questions listed, so you know what to document next
A complete product you can adapt for clients

Features¶

This app is in development. These are the features of the finished app; screenshots and the exact file list will be added before it goes on sale.

What it does

Chat widget for customers
Answers from your knowledge base
Conversation history
Thumbs up or down feedback on answers
Admin dashboard - conversations, feedback, unanswered questions
Knowledge base management (add or update articles)

Technical capabilities

RAG over the knowledge base with Sentence Transformers and FAISS
Groq-hosted LLM with grounding rules
SQLite storage for conversations and feedback
FastAPI backend with separate customer and admin APIs
Password-protected admin dashboard

Architecture¶

flowchart LR
  C[Customer] -->|question| W[Chat widget]
  W --> API[FastAPI backend]
  API --> R[Retrieve articles]
  R --> V[(FAISS index of articles)]
  R --> L[Groq LLM]
  L -->|answer| W
  API <--> DB[(SQLite: conversations, feedback)]
  A[Admin] --> D[Admin dashboard]
  D --> API
  D -->|update articles| K[Knowledge base] --> V

Data flow

The customer's question goes from the chat widget to the backend.
The most relevant help articles are retrieved from the FAISS index.
The LLM answers only from those articles, or says it doesn't know.
The conversation and any feedback are saved to SQLite.
The admin dashboard shows conversations, feedback and unanswered questions.

Backend components

FastAPI customer and admin APIs
SQLite database for conversations and feedback
Knowledge base loader and indexer
Admin dashboard (HTML and JavaScript)

AI components

Sentence Transformers embeddings and FAISS retrieval
Grounded support prompt with a fallback answer
Groq-hosted LLM

Technology stack¶

Technology	What it does here
Python	The language of the whole app
FastAPI	Customer and admin APIs
Sentence Transformers	Embeddings for help articles
FAISS	Article search
Groq	LLM for answers
SQLite	Conversations and feedback

What's included¶

Everything is delivered as a private download after payment. Nothing paid is ever public on this site.

What you get	Learner	Career	Developer
Complete source code (ZIP)The whole application: backend, frontend and configuration, organised as a real project.	✓	✓	✓
READMEWhat the app does, how the code is organised and how to run it.	✓	✓	✓
Requirements filerequirements.txt with pinned versions, so installs are repeatable.	✓	✓	✓
Environment example.env.example listing every setting and API key, with safe defaults.	✓	✓	✓
Setup tutorialStep-by-step guide from download to a running app on Windows, macOS or Linux.	✓	✓	✓
Architecture diagramThe diagram on this page as an image, plus the source to edit it.	–	✓	✓
Architecture walkthroughWhy each component exists and how a request flows through the code.	–	✓	✓
Interview Q&AQuestions interviewers ask about a project like this, with model answers.	–	✓	✓
Resume bullet pointsReady-to-adapt bullet points describing the project for your resume.	–	✓	✓
Docker configurationDockerfile and docker-compose.yml to run it in containers.	–	–	✓
Test casesAutomated tests (pytest) for the main features.	–	–	✓
Deployment guideHow to deploy it to a cloud platform, with the settings to change for production.	–	–	✓

System requirements¶

Python	Python 3.11 or newer
Memory (RAM)	4 GB
Disk space	About 2 GB for dependencies and the embedding model
Python packages	`fastapi` `uvicorn` `sentence-transformers` `faiss-cpu` `groq` `jinja2`
API keys and services	A Groq API key (Groq offers a free tier with rate limits)
Operating system	Windows, macOS or Linux

Choose your edition¶

Learner Edition

₹499 one-time · at launch

Learn how it works and run it yourself.

Complete source code (ZIP)
README
Requirements file
Environment example
Setup tutorial

Licence: Personal licence

Support: Help by email if a file is missing or won't open.

Notify me at launch

Career Edition

₹799 one-time · at launch

Everything to present it in interviews and on your resume.

Complete source code (ZIP)
README
Requirements file
Environment example
Setup tutorial
Architecture diagram
Architecture walkthrough
Interview Q&A
Resume bullet points

Licence: Personal licence

Support: Help by email if a file is missing or won't open.

Notify me at launch

Developer Edition

₹1,499 one-time · at launch

Production extras and a commercial licence for client work.

Complete source code (ZIP)
README
Requirements file
Environment example
Setup tutorial
Architecture diagram
Architecture walkthrough
Interview Q&A
Resume bullet points
Docker configuration
Test cases
Deployment guide

Licence: Commercial licence

Support: 30 days of email support for setup and code questions, plus help with file problems.

Notify me at launch

Prices are in Indian rupees, one-time, with no subscription. Not on sale yet: "Notify me" adds you to the launch list for this app.

Licence and support¶

Personal licence

Use the code to learn, run it for yourself and show it in your portfolio and interviews. You may not resell or redistribute the code, or use it in work for clients.

Comes with: Learner Edition, Career Edition

Commercial licence

Everything in the personal licence, plus use in your own commercial products and in work for clients. You may not resell or redistribute the source code itself, as-is or as a template.

Comes with: Developer Edition

Learner Edition: Help by email if a file is missing or won't open.
Career Edition: Help by email if a file is missing or won't open.
Developer Edition: 30 days of email support for setup and code questions, plus help with file problems.

Full wording: Licence information · Refund policy

FAQ¶

When can I buy it?

It's in development and not on sale yet. Leave your email below and you'll get one email when it launches.

Which edition should I choose?

Learner if you want to study the code and run it yourself. Career if you'll present it in interviews or on your resume: it adds the architecture walkthrough, interview Q&A and resume bullet points. Developer if you'll use it in client or commercial work: it adds Docker, tests, a deployment guide, a commercial licence and 30 days of email support.

How will I receive the files?

After payment you'll get a private download of the ZIP for your edition. Paid files are never public on this site.

Does it include API keys or hosting?

No. You'll use your own API keys (see System requirements) and run it on your own machine or server.

Can I use it for client work?

Only with the Developer Edition's commercial licence. See Licence information.

Can I get a refund?

See the Refund & Cancellation Policy. It will be updated with the terms for source code before any app goes on sale.

I have a question that isn't answered here.

Use the contact page or email aiwithpriyabrat@gmail.com. We reply within 2 working days.

Get AI Customer Support Application at launch

It's in development. Leave your email and you'll get one message when it goes on sale, from ₹499. No spam.

Compare editions · Browse all AI projects

AI Customer Support Application

Try the free demo¶

The free demo

The paid app adds

Overview¶

The problem it solves

Who it's for

Main benefits

Features¶

What it does

Technical capabilities

Architecture¶

Data flow

Backend components

AI components

Technology stack¶

What's included¶

System requirements¶

Choose your edition¶

Learner Edition

Career Edition

Developer Edition

Licence and support¶

Personal licence

Commercial licence

FAQ¶

Related applications¶

Production RAG Chatbot

AI Agent Application

AI SQL Analyst

Get AI Customer Support Application at launch